If in most cases the item has not shipped, the order can be cancelled free of charge. Orders that have already been shipped cannot be cancelled because we cannot pick up your order from the stack. If you would like to cancel or amend your order via service@sunnymarketin.com, please contact us immediately.
I have not received a confirmation email about my order. We always strive to confirm your order as soon as possible. If 24 hours have passed and you have not received a shipping confirmation email, please contact us and we will help you track and confirm your order. You can email service@sunnymarketin.com or call +(1)(516) 800-3952.
Absolutely. That’s why people shop with confidence at sunnymarketin.com.
We are happy to return any items you may have reconsidered within 30 days of purchase. We are happy to refund the purchase price if the item is in its original packaging.
We want to make the refund process as easy as possible. After receiving and reviewing your return, we will notify you by email that we have received your item and the status of your refund, within 1-2 business days after we receive the return and check it for errors To initiate a refund, the refund will generally arrive in your account within 1-3 business days.
If sunnymarketin.com makes an error in your delivery (including wrong item delivered, product failure, and product damaged in transit), we will absolutely refund the shipping cost.
Please email service@sunnymarketin.com for a Return Material Authorization Number and send returns to: Sunny Marketing Systems Inc. Add: 163 East Bethpage Road, Plainview, New York,11803 Phone: Miss Miller +(1)(516) 800-3952.
If your order has not been shipped, you can send an email to service@sunnymarketin.com to apply for a change of the delivery address, but we do not guarantee that the address can be changed successfully, and the delivered package cannot be changed, so please confirm your address before placing an order Shipping address information.
Once the tracking number is received, the item will usually arrive within 4 to 14 business days: for Standard delivery orders, the shipping time of the order is 3-12 business days; for Express delivery (DHL/UPS/FedEx) orders, the shipping time for the order is 1-5 business days.
It’s always exciting to receive a package. Depending on delivery distance and shipping date, you can usually receive delivery within 4-14 business days.
All transactions on this website are completely secure. We use industry standard SSL digital certificates to keep your shipping and payment data secure.
The only situation where we allow multiple pets to be assigned to the same feeder is if you have multiple animals of healthy weight that you can trust to self-regulate (almost all the time this only applies to cats, as dogs typically cannot share the same food bowl and are not guarded and aggressive).
The uneaten portion of the food remains in the feeding bowl available to your pet. Pets can use the food in the bowl 24/7. If the pet does not finish all of the meal by the time the next meal is scheduled, the meal will be delivered on time.
